Services

  • services-img4Fulfillment
    Our customized solutions offer bottom line results.  With over 25 years experience, Kelly Direct brings clients a powerful arsenal of supply chain tools to create or supplement a customized program for efficient manufacturing, marketing and distribution...
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  • Warehousing and Logistics
    We specialize in the Southern California market to serve interests of those clients whose product is inbound from China. All warehouses are located within 45 of the Port of Los Angeles and LAX...
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    Supplies
    We provide highly-discounted materials for your program including cartons, pallets, shrinkwrap and filler materials.   We also have full print capabilities for projects requiring inserts or personalized letters.
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  • services-img3
    Management and Consulting
    Why hire 10 different firms when you can just 1? We are experts at managing all facets of a merchandise distribution program though our services are menu-based since some programs require...
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B2C Fulfillment

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We launched Business-to-Consumer (B-C) order processing in the early 1990's.  Since that time, we have continually enhanced systems to offer leading edge fulfillment technology.  We have managed hundreds of B-C fulfillment program and we ensure that your customer's ordering and delivery experience is second to none.

We can integrate with your existing ordering system or provide one of our own customized shopping cart solutions. Sales tax and shipping information is automatically calculated. Ancillary services such as assembly, ticketing, payment processing, and returns capabilities are also sometimes required.  We boast a 99.97% order accuracy rate with same or next day order fulfillment.

Kelly Direct B-C Services include:

  • Vendor management
  • In-bound freight (manufacturer to port and/or port to warehouse)
  • Warehousing – long or short term
  • Up to 16 loading docks with ability to accommodate high volume containers
  • Assembly and kitting
  • Daily (M-F) order processing via batch download or integration with existing shopping cart
  • Ability to accommodate thousands of SKUs
  • Same day order fulfillment
  • Receive, validate and route confirmed orders via automated data processing including FTP, SFTP, XML, email, http, EDI, etc.
  • Automated pick slip and shipping label, based on delivery standard, in walk sequence
  • Order pick/pack , verify and pack
  • Voice-to-pick systems
  • RF and bar code scanning
  • High speed conveyor systems
  • Payment processing
  • Discounts and promo codes
  • Continuity orders
  • Packing and shipping materials
  • Brochures, inserts, collateral
  • Least cost routing with carrier analysis, recommendation and implementation (UPS, USPS, Fed Ex and others)
  • Dedicated account manager and administrative support
  • Reverse logistics (returns)
  • Sophisticated 24-hour IT reporting

Click here to contact Kelly Direct for a no-obligation consultation on your next project.

 
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