Services

  • services-img4Fulfillment
    Kelly Direct assembles, warehouses and ships merchandise and promotional products all over the world.  We have managed thousands of fulfillment projects and shipped millions of items...   More>>
  • Warehousing and Logistics
    Kelly Direct manages dozens of highly-vetted fulfillment and freight companies in the US with millions of square feet of warehouse space and excellent resources in Mexico, Canada and Europe..... More>>
  • prod_1
    Shipping and Supplies
    Kelly Direct's volume discounts on shipping, packaging and other materials dramatically cut costs... More>>
  • services-img3
    Management and Consulting
    Kelly Direct applies decades of experience to manage individual projects, ongoing fulfillment programs and corporate-wide supply chain initiatives...  More>>
Vetting Fulfillment Companies
Dear Kelly:
There is a misconception that Kelly Direct is a common brokerage firm.
Not true.
Kelly Direct has a stable of vetted fulfillment companies and we negotiate wholesale rates and easily integratewith 31 order processing environments and spin up shopping carts and manage the project from start-to-finishand provide a revenue stream by leveraging high volume vendor rates and provide extraordinary customer service.
I founded P3 Inc. - Publicity Product Promotional Fulfillment - in 1984.  After 25 years, the company expanded 11 times eventually grew to 180+ employees in 239K sq ft warehouse.
Having worked with dozens of warehouses and freight companies over the years, I know the best (and worst) fulfillment companies, how a project should run and where pricing should (really) be.
I work with only 12-15 fulfillment providers in the domestic U.S. that meet our standards.
Not all fulfillment companies are created equal.   Based on three decades of experience, we analyze, select and negotiate with the warehouse(s) best suited to your project. Our considerations:
  • Vendor specialty
  • Vendor challenges
  • Warehouse proximity to port
  • Warehouse proximity to ship destinations
  • Multiple locations for East/West distribution
  • Overhead
  • Square footage and storage capabilities
  • Industry rates and rate structure
  • Ability to leverage high volume ship rates
  • Ability to leverage high volume material rates
  • IT and integration sophistication
  • Quality reporting and visibility
  • Turn time guarantees
  • Best suited to a low or high SKU volume
  • Best suited to consumer or business distribution
  • Shipper integration expertise
  • On-site Fed Ex or UPS reps
  • Ability for rapid 100+ staff spin-up
  • Accommodation of projects during peak periods

  • Returns processing experience
  • Equipment and loading dock capabilities
  • Payment processing capabilities
  • Call center integration experience
  • On-site or outsourced IT department
  • Shopping cart development skills
  • Compliance to routing guides and EDI for retail shipments
  • Relevant industry certifications (HIPAA, FDA, etc.)
  • High-value, refrigerated or temperature controlled storage space
If your team is not doing this type of vetting, it is quite likely that you are not getting the lowest rates and highest efficiency for your pick-pack/assembly projects. And neither are your clients.