• services-img4Fulfillment
    Kelly Direct assembles, warehouses and ships merchandise and promotional products all over the world.  We have managed thousands of fulfillment projects and shipped millions of items...   More>>
  • Warehousing and Logistics
    Kelly Direct manages dozens of highly-vetted fulfillment and freight companies in the US with millions of square feet of warehouse space and excellent resources in Mexico, Canada and Europe..... More>>
  • prod_1
    Shipping and Supplies
    Kelly Direct's volume discounts on shipping, packaging and other materials dramatically cut costs... More>>
  • services-img3
    Management and Consulting
    Kelly Direct applies decades of experience to manage individual projects, ongoing fulfillment programs and corporate-wide supply chain initiatives...  More>>



Since 1984, Kelly Direct has served hundreds of customers working on thousands of fulfillment programs distributing millions of products to consumers and retailers.   We execute B-C and B-B projects, large and small, often as a supplemental resource to existing supply chain capabilities.  With a pragmatic, bottom-line focused approach to fulfillment management, we offer the following benefits to you and your clients:

SELECTION :   We offer your company access to and support for product pack-out and fulfillment programs throughout the US, Canada, Mexico and Europe.  You will have access to 14.5 million square feet of warehouse space with facilities specifically fitted to YOUR project needs.  Fulfillment will be accomplished in the facilities that make the most sense based on services, location and cost.

SCRUTINY   Based on relationships formed from 25 years industry experience, our vendors are highly vetted, tried-and-true fulfillment companies with decades of experience and sterling reputations.  Kelly Direct has worked with or competed against these companies for years so we know their capabilities, strengths and weaknesses.  Before we engage a vendor on your behalf, we re-evaluate their current capabilities through a 28-point assessment of their ability to deliver on YOUR project.

SCALABILITYWe can quickly scale capabilities and provide the ability for you to pack out anywhere from 500 to 250K units/day and ramp up to 100+ employees overnight during peak period and emergencies.  Whether your project is an ongoing initiative or a one-time assembly, we provide capabilities that are customized for YOUR needs.  We can also readily supplement internal warehouse capabilities.

SENSIBILITY: Project planning and execution is proactive, pragmatic, bottom-line driven and always customized to fit YOUR needs.  Vendor overhead, locations(s) and services are matched to the real requirements of the job.  For example, there is no need to use a 250K square foot facility when five guys on a loading dock will do.  Similarly, there is no need for a sophisticated data integration when an Excel spreadsheet works just fine.   We treat your clients’ money as if it were ours and recommend and structure executions to eliminate waste and bloated budgets.

SERVICE: It is a point of pride at Kelly Direct to provide extraordinary customer service.  Bids are typically delivered same or next day.  We are “hands on” and work to anticipate your client needs and keep you up-to-the-minute on the status of the project.  Your company will have the benefit of a 25+ year fulfillment veteran personally guiding and educating your sales reps and clients.

SYSTEMS: KELLY DIRECT has ability to integrate with any of over 30 shopping cart systems and all major shippers.  EDI, API, and routing guide capabilities are available for simpler data transmission needs.  You and your client have real-time, 24/7 on-line access to shipment and inventory status.   A tracking report is provided for each shipment.  Hundreds of other standard reports are available.

And…perhaps most importantly….

SHIPPING SAVINGS:  Shipping is the highest cost of fulfillment…..often three times the cost of all order processing combined.  Based on the sheer volume of annual packages shipped, our rates can be up to 70% off retail.  This provides your clients with extreme discounts and may provide you with an additional source of revenue.   In most cases, the savings on shipping costs are higher than all fulfillment services combined.